Please place your order with us through our FORM INQURY including the following items by e-mail.
- Product Number
- Color Number & Color Name
- Size Number
- 2 sizes (for European or Japanese people)
After receiving your order, VIDA will inform you the total amount including shipping charges and our bank account number as soon as possible.
We accept only T/T remittance in advance through your bank.
After we receive a credit advice from our bank, your orders will be in process as soon as possible.
Your orders will be delivered by EMS (Express Mail Service of JP Post) only. You can track your order on JP Post web-site.
We do not offer services for some countries and regions.
Custom duties and other local or state taxes may be due. These duties and taxes are not the responsibility of VIDA Co., Ltd. They will be at the expense of the final customer and under its full responsibility, both in terms of custom declaration and payments to the competent authorities/bodies of your country.
No deliveries will be made on weekends or on public holidays. VIDA will not accept liability for late deliveries. (No postage will be refunded for late deliveries.)
Sample of carriage charge (Custom duties, local and consumption taxes are not included.)
(In case of sending 1item of leotards for Ladies)
- To Singapore 900 JPY
- To New York City 1,200 JPY
- To London 1,500 JPY
US$ 1.00 = JPY 110.00 as of 13th. Sep. 2014.
Every effort is made to complete the delivery within two weeks. Unfortunately we cannot ensure that all items are constantly in stock. In case some of your items are temporarily sold out, VIDA will inform you by email. If you wish to receive which items are available, please let us know by email. Your order will be cancelled.
All prices are quoted VAT inclusive inside Japan. There is a price difference on most of our items between adult and children sizes.
You must contact us by email within 7 days from the receipt of the parcel to email@example.com.
VIDA will not accept any claims after this period. Send the items and the return form to:
VIDA Co., Ltd.,
Grace Court #102, 5-20-11, Nogata, Nakano-ku, Tokyo, 165-0027, Japan
Procedures for returned items must be followed strictly. Otherwise, the parcel will be returned to you automatically. The items must be sent at your expense by certified mail. VIDA does not take any responsibility for mislaid return parcels. The items must be sent in saleable condition in the original packaging with all tags still attached. VIDA does not accept washed or soiled items. VIDA does not accept returns for Tights, Dance Belts, Underwear, accessories and Discounted Items. Please note that VIDA will not accept returned items which do not comply with the above specification. VIDA makes every endeavor to process refunds as quickly as possible. However, it may take up to 1 week. Refund will be remitted to your bank account for the full value of the item (s) you have returned to us.