VIDA treats your privacy with utmost respect. This document should answer any questions you may have regarding user privacy and our web site.

Collection and use of information

VIDA is the sole owner of the information collected on this site. VIDA will not sell, share, rent or give this information to others in ways different from what is disclosed in this statement. VIDA collects information from our customers at several different points on our web site.

ORDERING

VIDA requests information from a customer in the ordering process. A customer must provide contact information (such as name and address) and may provide financial information (such as a credit card number.) The information is used for billing purposes and order fulfilment. If VIDA has trouble with processing the order, the information is used to contact the customer.

LOG FILES

VIDA used IP addresses to analyze trends, administer our website, track customers' behavior and gather broad demographic information for statistics. IP addresses are not linked to personally identifiable information.

Information Sharing

VIDA uses a credit card processing company to bill customers for their purchases. VIDA will not retain, share, store and use identifiable personal information.

Link Issues

Our web site may contain links to other web sites. Please be aware that VIDA is not responsible for privacy practices of other web sites. VIDA encourages our customers read the privacy statements of each and every web site that collects identifiable personal information when leaving the web site. This privacy statement applies solely to information collected in our web site.

Security

Our web site takes every precaution to protect our customers' information. When customers submit sensitive information via the website, the information is protected both on line and off line.

Email Solicitations

From time to time VIDA may offer additional email newsletter (such as special offers, site update notifications and so on); customers may choose not to subscribe email newsletters by using the customer service section as well as following the instructions stated in the e-mail itself.

Contact Information

VIDA is here to help you in any way possible. Please feel free to contact us using the following e-mail:

VIDA Company Limited.
E-mail: info@vida-japan.com